Managed services

Managed IT services that run your Microsoft cloud, so you can run your business

Help desk, devices, Microsoft 365, security and Windows updates, handled by Microsoft specialists every day. Month to month, with a monthly report that shows exactly what we did.

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Every managed plan includes

  • Contract termMonth to month
  • MonitoringEvery day
  • Security baselineNIST aligned
  • PatchingWindows, Mac, apps
  • ReportingMonthly scorecard
  • DocumentationYours to keep

Pricing per user or per device. See each plan below.

The problem with "break-fix" IT

Your IT shouldn’t only get attention when something breaks

Most small businesses run IT in emergency mode. Someone gets locked out, a laptop dies, an update breaks printing, and whoever is "good with computers" drops their real job to fight the fire. Meanwhile nobody is watching patches, licenses, backups or security settings until the day they matter.

That model is expensive in ways that never show up on an invoice: lost hours, stalled projects, and risks that sit open for months.

What changes with a managed plan

  • One fixed monthly cost you can budget for
  • Problems spotted and fixed before staff notice
  • Devices patched, encrypted and compliant by default
  • New hires productive on day one, leavers locked out the same day
  • A monthly scorecard instead of guesswork
Managed services catalog

Choose the plan that fits how you work

Start with the area that hurts most, then add more as you grow. Every plan is month to month after onboarding.

Managed IT Services

Fully managed IT for Microsoft-based businesses: help desk, devices, cloud and security in one plan.

Per userquoted after assessment

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Core Managed Services

The essentials: monitoring, patching, backup checks and help desk for teams that want the basics done right.

Per devicequoted after assessment

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Microsoft 365 Managed Service

Your tenant administered, secured and reported on every month.

From $25per user / month

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Managed Security Service

Defender tuning, threat monitoring, Secure Score improvement and monthly security reporting.

Customsized to your tenant

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Intune Managed Service

Policies, apps, updates and compliance for every device, run by Intune specialists.

From $8per device / month

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Endpoint Support

Help desk for laptops, phones and tablets, backed by Intune remote tools.

Per devicequoted after assessment

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Healthcare IT Services

Managed Microsoft IT for practices and clinics, built around HIPAA technical safeguards.

Per userquoted after assessment

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Mobile Expense Management

Control mobile plans, devices and carrier bills across the company.

Per linequoted after review

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Modern Endpoint Management

Cloud-native device management with Intune, Autopilot and Entra ID. No servers, no VPN.

Per devicequoted after assessment

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Windows Managed Service

Windows updates, feature upgrades, drivers and Windows 11 health handled for you.

Per devicequoted after assessment

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Onboarding

How we take over without disrupting your team

  1. Free assessment. We review your tenant, devices and current support setup.
  2. Fixed proposal. A written plan with per-user or per-device pricing and everything included.
  3. Stabilize. We close the urgent security gaps first and document what we find.
  4. Standardize. Devices, policies and accounts move onto one consistent baseline.
  5. Run and report. Daily management, plus a monthly scorecard and review call.
Questions

Frequently asked questions

Do you replace our internal IT person?

Not unless you want us to. Many clients use us to back up an internal person: they handle the day-to-day, and we handle Microsoft security, Intune and the projects they do not have time for.

How long is the contract?

Month to month after onboarding. We keep clients by doing good work, not by locking them in.

How do we reach support?

By email, the chat on this website, or the support portal we set up during onboarding.

What if we already have a provider?

We can take over completely or co-manage just the Microsoft side. Start with the free assessment and we will recommend the least disruptive option.

Stop running IT in emergency mode

Book a free assessment and get a fixed monthly price for the plan that fits. Questions first? Use the chat or email sales@cloud2networks.com.

Help-Desk