Core Managed Services: the IT essentials, done right every single day
Monitoring, patching, backup checks and a help desk that answers. Everything a small business needs to stay running and secure, for one predictable monthly price per device.
Core plan at a glance
- Pricing
- Per device, monthly
- Term
- Month to month
- Coverage
- Windows, Mac, servers
- Support
- Email, chat, portal
- Reporting
- Monthly scorecard
Exact price confirmed after your free assessment.
The quiet risks of "we’ll deal with it later"
- Updates postponed for weeks because nobody wants to restart.
- Backups that report "success" but have never been restored.
- Disks filling up, warranties expiring, antivirus quietly disabled.
- Support requests sent to whoever happens to be in the office.
The basics, owned by someone whose job it is
None of these problems are dramatic until the day they are. A failed backup is invisible until you need the file. A missed patch is invisible until it is exploited.
Core Managed Services gives every device a daily check-up and every request a home. You get a single monthly price, a help desk that responds, and a scorecard that proves the basics are covered.
Everything in the Core plan
- Daily device health and security monitoringEvery device
- Windows, macOS and third-party app patchingAutomated
- Antivirus and Microsoft Defender status checksDaily
- Backup job monitoring and quarterly restore testVerified
- Help desk by email, chat and portalBusiness hours
- New starter and leaver account processSame day
- Hardware warranty and lifecycle trackingAsset list
- Monthly scorecard and review callMonthly
Who Core is built for
Teams of 5 to 100
No full-time IT person, or one person stretched far too thin.
Microsoft 365 users
Already on Microsoft 365 and Windows or Mac, and want it kept healthy.
Growing toward more
Start with Core, then add Managed Security or Intune as you grow.
Frequently asked questions
What is the difference between Core and Managed IT Services?
Core covers the essentials: monitoring, patching, backups and help desk. Managed IT Services adds full Microsoft 365 administration, security management, vendor management and strategic planning.
Do you provide on-site support?
Core is delivered remotely, which is how most issues are solved fastest. On-site visits in the Atlanta area can be arranged when needed.
Can we cancel?
Yes. The plan is month to month after onboarding, and you keep all documentation.
Get the basics covered for good
Book a free assessment and we will send a fixed monthly price for your devices. Questions? Use the chat or email sales@cloud2networks.com.
