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Phishing drills have a reputation problem. Done badly, they feel like a trap: staff get caught, get embarrassed, and learn to resent IT. Done well, they are one of the most useful security habits a business can build. Attack simulation training in Microsoft 365 gives you everything you need to run realistic drills inside the tools your staff already use, and to pair each mistake with a short lesson rather than a reprimand.
This guide covers licensing, setup, how to design simulations people actually learn from, and which numbers to track.
What attack simulation training is
Attack simulation training is a feature of Microsoft Defender for Office 365 Plan 2. It lets you send harmless, realistic phishing messages to your own staff, see who clicks, enters credentials, or reports the message, and automatically assign short training to the people who need it.
It lives in the Microsoft Defender portal at
Email & collaboration > Attack simulation training, or directly atsecurity.microsoft.com/attacksimulator. From there you can launch simulations, build simulation automations that run on a schedule, and create training campaigns that assign modules without a simulation. Microsoft provides a library of more than 70 training modules.Licensing: check this first
Attack simulation training needs a Microsoft 365 E5 or Defender for Office 365 Plan 2 license. That license is needed for every user you include in a simulation, not just the admin running it.
Buying a single Plan 2 license for the admin and simulating against everyone else is a common shortcut, and it does not meet Microsoft’s licensing terms. Budget for every user you plan to include. A 90-day Defender for Office 365 trial is available from the trials hub in the Defender portal if you want to test the program first.
If you are on Business Premium and want this feature, the Defender Suite or a Plan 2 add-on is the usual route. Our E5 vs E3 calculator can help you compare the options.
Setting up your first simulation
Because the simulations come from Microsoft’s own service, you do not need to allowlist them in your mail filters the way you would with a third-party phishing tool.
Designing drills staff actually learn from
Match your real threats
Generic “you have won a prize” messages teach little. Use payloads that look like what your business really receives: a shared document notification, a voicemail alert, a delivery notice, an invoice from a supplier-style sender. If your firm handles closings or wire transfers, simulate a change of payment details.
Vary the technique
Attack simulation training supports several techniques, including credential harvest, malware attachment, link in attachment, link to malware, drive-by URL, and OAuth consent grant. Rotating them teaches people that phishing is not just “a link to a fake login page.”
Go gradually harder
Start with easy-to-spot messages. Increase difficulty as your report rate improves. A first drill that catches half the office does not teach. It humiliates.
Reward reporting
The behavior you want most is not “did not click.” It is “reported it.” Mention good report rates in team meetings. Some firms thank the first reporter by name, with their permission.
Never punish
Public shaming or disciplinary action for clicking a simulation destroys trust. Staff stop reporting real incidents because they fear the consequences. The training assignment is the consequence.
Running it as a program, not a one-off
One drill a year is a compliance checkbox. A monthly or bi-monthly rhythm builds a habit. Simulation automations let you set this up once: pick several techniques and payloads, target groups, assign training, and choose a schedule. Microsoft then creates the individual simulation runs for you.
A simple yearly plan for a 20 to 500 person business:
What to measure
Report rate is the most important of these. A business where most people report suspicious messages quickly can contain a real phishing campaign before much damage is done.
If you would rather have the program run for you, our security awareness training service designs and manages drills and reporting. It works well alongside Defender for Office 365 configuration and our wider managed security service. Microsoft’s setup reference is get started using Attack simulation training.
Frequently asked questions
Can I run attack simulation training with Business Premium?
Not on its own. Business Premium includes Defender for Office 365 Plan 1. Attack simulation training needs Plan 2, which you can add through a Plan 2 add-on or the Microsoft Defender Suite for Business Premium.
How often should we run phishing simulations?
Monthly or every other month works well for most businesses. Regular, varied drills build a reporting habit. A single annual test mostly measures how many people forgot last year’s training.
Should we tell staff about phishing simulations?
Yes, tell them the program exists and why, but not when each drill will run. Being open about the program builds trust and makes people more willing to report real phishing.
Want phishing drills that build skills instead of resentment? Book a free Microsoft 365 security assessment and we will review your email defenses and recommend a training program that fits your team.